Terms and conditions of use

All content on the Website, including but not limited to texts, images, logos, trademarks, graphics, videos, technical documents, diagrams and software, are the exclusive property of SISEP or its licensors, and are protected by the intellectual and industrial property laws of the Republic of Chile and applicable international treaties.

The reproduction, distribution, public communication, transformation or any other form of exploitation of the Website content, in whole or in part, is expressly prohibited without the prior written authorization of SISEP, unless otherwise provided by law.

Unauthorized use of the content may be subject to sanctions under applicable intellectual and industrial property legislation.

The user undertakes to use the Website in accordance with the law, morality, good customs, public order and these Terms and Conditions.

The following is prohibited:

• Using the Website for unlawful purposes or contrary to those established in these Terms and Conditions.
• Damaging, disabling, overloading or impairing the operation of the Website or interfering with its use by other users.
• Introducing or spreading computer viruses, malware, worms, trojans or any other type of malicious code that may cause damage to SISEP's or third parties' systems.
• Attempting to gain unauthorized access to restricted areas of the Website, SISEP's computer systems or networks connected thereto.
• Using the information available on the Website for unauthorized commercial purposes, including the sending of unsolicited advertising (spam).
• Impersonating any person or entity, or misrepresenting the origin of any information.

SISEP reserves the right to restrict, suspend or terminate access to the Website of any user who breaches these Terms and Conditions, without prior notice and without giving rise to any right to compensation.

SISEP shall not be liable for damages of any nature arising from the use of the Website, including but not limited to those caused by:

• Lack of availability, continuity or access to the Website due to technical causes, maintenance, force majeure or fortuitous events.
• The presence of viruses, malware or other harmful elements on the Website or the user's systems.
• Loss of data, information or files as a result of using the Website.
• The accuracy, completeness or timeliness of technical or commercial information published on the Website, which is provided for general reference purposes only and does not constitute professional advice.
• Decisions made by the user based on information contained on the Website, including technical, commercial or investment decisions.

The technical and commercial information presented on the Website is for reference and informational purposes only, and does not constitute professional advice or binding recommendation. Users are advised to contact SISEP directly for current and personalized information according to their specific needs.

The Website may contain hypertext links that direct the user to websites operated by third parties unrelated to SISEP, including but not limited to:

• Technology suppliers and partners.
• Regulatory bodies such as the Superintendence of the Environment (SMA) and the General Directorate of Water (DGA).
• Business partners and clients.
• Social media platforms (LinkedIn, YouTube, among others).

SISEP has no control over the content, privacy policies, security practices or availability of such external websites, and therefore assumes no responsibility for them.

The inclusion of external links does not imply approval, endorsement or association between SISEP and the owners of such sites. Users are advised to review the terms and conditions and privacy policies of each website they visit.

Access and use of the Website by the user implies express acceptance of SISEP's Privacy, Data Protection and Cybersecurity Policy, available at www.sisep.cl/en/privacidad/.

Personal data that the user provides through contact forms, commercial inquiries or any other means enabled on the Website will be processed in accordance with applicable Chilean law, in particular Law No. 19,628 on Protection of Private Life, Law No. 21,719 on Protection of Personal Data and other complementary regulations.

Users are advised to periodically review the Privacy Policy to stay informed about how SISEP protects their personal information.

SISEP reserves the right to modify, update or replace these Terms and Conditions at any time, without prior notice to users, by publishing the updated version on this same page.

Modifications will take effect from the moment of their publication on the Website. Users are advised to periodically review this page to stay informed of any changes.

Continued use of the Website by the user after the publication of any modification will constitute express acceptance of such changes. If the user does not agree with the modifications, they must refrain from using the Website.

These Terms and Conditions are governed in their entirety by the laws of the Republic of Chile. Any controversy, dispute or claim arising from the use of the Website or the interpretation, application or validity of these Terms and Conditions shall be submitted to the jurisdiction of the ordinary courts of justice of the city of Santiago, Chile, with the parties expressly waiving any other jurisdiction that may correspond to them.